Most of our day-to-day communication is done via e-mail. Discover the advantages and disadvantages of e-mail and learn what style of language is best.
Who Should Attend
Anyone who uses e-mail for communicating at work.
Learning Objectives
- Create subject lines that capture attention
- Format e-mails to make your message easy to read, understand, remember, and act upon
- Structure your message for maximum impact
- Avoid the most common e-mail errors
- Create clear, concise and compelling messages